Tuesday, March 31, 2015

the last of the drive-thru banking tubes?

The Drive-Thru has always fascinated me. How the act of getting out of your car becomes too much work. Having grown up in Australia, I mostly know drive-thrus from fast-food outlets (how can I forget the head-sets, beeping fryers and frantic burger orders of my high-school KFC job!). In the US however, drive-thrus are used for all manner of services: mail, coffee, pharmacies, and banks.

Until recently, many drive-thru banks used pneumatic tubes. When I read comments to online articles on pneumatic tubes, there are invariably a string of anecdotes and memories of bank drive-thru pneumatic tubes. According to a New Jersey website, we might be seeing the last of these banking tubes however. Their numbers are dwindling. The down-sizing is taking place in the context of down-sizing of banks more generally, as banking cultures change.

Not everyone likes to do their banking online or at an ATM however. For some, there is a reassurance in the personal transaction. And for others, there is just the fun of sending money into a vacuum.

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